Emma Swain


In Lidls today I was in the check out queue with my four children and a very full trolley. A lady came to join the queue behind me but she only had a half-full basket of shopping so I told her to go in front of us as we would take a lot longer than her. She accepted with a thank you and a smile, but then when she had finished paying for her shopping she handed my daughter a lovely bunch of yellow roses to give to me too. I was so touched! My simple act of courtesy was rewarded far in excess of any expectations. What a lovely lady she was!

-Emma Swain